Please Note: If a return is initiated by the customer due to an error on their part, delivery charges will not be refundable.
For more information, please refer to our Return and Exchange Policy.
Delivery Timeframes
- UAE: Next-day delivery is possible within 1-2 working days. If you place your order before 3 PM, delivery starts from the next working day once your order is confirmed (excluding Sundays and holidays).
- Delivery to some remote areas may take 1-7 days. Additional delivery charges will apply for all remote areas, and these charges may vary depending on the location. Our team will contact you regarding any extra charges.
For any requests, please notify us before processing your order at +971 58 58 98 696 (WhatsApp/Call).
Shipping Charges
- UAE:
- 15 AED for orders below 200 AED. An additional 15 AED will be added for remote areas.
- 200 AED and above: Free delivery, with 15 AED for remote areas only.
Order Tracking
If your order has not arrived, don’t worry! Our team and delivery partner will reach out to coordinate a convenient delivery time. We will follow up on your shipment until it is safely delivered. If your order is not delivered within the agreed timeframe, please contact our Customer Care team at +971 58 58 98 696.
Please Note: All international shipments may be subject to customer fees and taxes. Limitations on duty-free shipping are governed by your local customs regulations.